We have trouble-shooted and fixed the video choppiness issue in citrix and I would like to share the solution with you so that you guys will also aware of this and in future fix this accordingly.
Case Study: One of the User reported that he was facing poor video quality while running .mp4 files and YouTube videos in citrix hvd. During testing we observed the same issue that video quality was very poor while running the .mp4 files and YouTube videos in hvd. So in order to fix this we have eslcated this issue to citrix technical support and after some RnD with citrix on this we have found the settings which needs to be done in citrix studio.
We’ve changed the following policies in Citrix Studio and after that we tested the video quality by running the .mp4 files and YouTube and video quality was improved without any choppiness.
Solution: